Privacy Policy

Last Updated: January 12, 2026

MB Security Services Stoke Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us through our website forms
Request a quote for security services
Subscribe to our newsletter or updates
Engage with our services

This information may include:

Full name
Email address
Phone number
Company name (if applicable)
Address
Service requirements and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring website
Pages visited and time spent on pages
Date and time of visit

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Process and fulfill your service requests
Send you information about our services, updates, and promotional materials (with your consent)
Improve our website and services
Analyze website usage and optimize user experience
Comply with legal obligations
Prevent fraud and enhance security

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: You have given explicit consent for processing your data for specific purposes
Contract: Processing is necessary for the performance of a contract with you
Legal Obligation: We are required by law to process your data
Legitimate Interests: Processing is necessary for our legitimate business interests

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website and conducting our business
Legal Authorities: When required by law or to protect our rights and safety
Business Transfers: In connection with any merger, sale of company assets, or acquisition

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

Unauthorized access
Alteration, disclosure, or destruction
Accidental loss
Unlawful processing

Our security measures include:

SSL/HTTPS encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security assessments
Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

7. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to our processing of your data
Right to Withdraw Consent: Withdraw consent at any time where we relied on consent

To exercise any of these rights, please contact us at naveed@mbsecurityservices.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MB Security Services Stoke Ltd

26 Haydon Street, Stoke On Trent, England, ST4 6JE

naveed@mbsecurityservices.com

+447926838308